Company Onboarding
Companies with new business at DFW Airport who are requesting badging privileges should contact the Authorized Signatory of the existing DFW Board department or existing company who is sponsoring or “introducing” the new company to the Airport.
Please use the following link to initiate the new company onboarding process: Sponsorship Form Initiation - Sponsorship Form Initiation (appianportals.com)
Required documents to complete the New Company Onboarding:
- Contract/Purchase Order or Letter of Verification
- Badge Recovery Plan
Onboarding process steps:
- The Sponsoring company must initiate the onboarding process by using the link above.
- The new company’s representative will then receive an email to fill out the company’s information.
- The Sponsoring company’s Authorized Signatory review the information completed by the new company’s representative and submit it to Access DFW.
- Access DFW receives and review the documents, and onboard the new company and designated Authorized Signatory (AS) once the company is approved by Compliance.
- The designated Authorized Signatories will receive an email to schedule their Fingerprints appointment (The acceptable documents must be presented at this appointment).
- Once the security clearances are passed, the designated AS must complete necessary training (including Authorized Signatory training) and receive a badge
The first employee is the designated Authorized Signatory.
We offer monthly training webinars for active Authorized Signatories, which explain some roles and responsibilities, as well as some of the basics of navigating our system and upcoming changes at Access DFW.
If any of the information originally provided to us in the Sponsorship Form changes, such as the Company Name, contract dates, primary contact, etc., you must notify our office by emailing SignatoryAccess@9u15.com.
For any sponsored companies whose Sponsorship Forms you fill out, you are responsible for:
- Ensuring that the Sponsorship Form lists the correct access requirements
- Managing vendor compliance within Airport regulations
- Advising Access DFW when the sponsorship is no longer necessary, or the contract ends
Access DFW recommends assigning two Authorized Signatories per company to prevent delays in the badging process.
Badge Recovery Plan
Company Badge Recovery Plan Every new company must provide a Company Badge Recovery Plan as part of the onboarding process. The TSA requires that the Airport’s unaccountable badges stay below a regulated threshold, and as the AS it is your responsibility that all badges are returned to Access DFW within 5 days of termination. This form is provided to help you to create and outline the steps that you will take as a company for the return of badges. A few suggestions for best practice can be found here.
Employee Badge Recovery Plan Every new company should provide an Employee Badge Recovery Plan as part of the onboarding process. The TSA requires that the Airport’s unaccountable badges stay below a regulated threshold, and as the AS it is your responsibility that all badges are returned to Access DFW within 5 days of termination. This form helps you to create and outline the steps that you will take with individual badge holders for the return of their badges.
Company Offboarding
It is your responsibility to off-board a company you sponsored when they are no longer doing work at DFW Airport. “Company Off-boarding” is the process of ending the contract, inactivating the company in SAFE, notifying DFW Airport, and regaining DFW Airport property. For any company that is no longer conducting business at DFW Airport, you must do the following:
Notify Access DFW 30 days prior to the contract ending. You must do this in writing to SignatoryAccess@9u15.com.
Schedule and attend an Off-boarding meeting with Access DFW to discuss the process of inactivating the company and regaining Airport ID media (badges, keys, and permits). You must schedule your appointment 30 days prior to your contract end date by going to 9s4n.9u15.com/accessdfw, clicking the Join the Line button, and choosing the Off-Boarding appointment type.
Return all Airport ID media no later than 5 business days from the date the Airport ID badges are deactivated. Unreturned badges are a criminal offense (Class C misdemeanor) and every badge holder is required to attest to this statement when they receive their badge:
Failure to Return Security Credentials: My signature below indicates that I have read and understood the following: Failure to Return Security Credentials Statement: I understand and acknowledge that it is a criminal offense (Class C misdemeanor) to fail to return DFW Airport Security Credentials upon cessation or termination of employment at DFW Airport or upon notice from the DFW Airport Board that such security credentials have been revoked. DFW Airport Board Rules and Regulations Section 3-22. Failure to off-board companies as described above could exclude your company from participating in future business with DFW Airport.